voxfurniture.ae offers free assembly/ installation of furniture items only:
- Furniture will be delivered to your physical address and may require assembly.
- Our delivery boys will assemble it for you, free of cost, at the time of delivery. Depending on the timings of delivery, this may be done the same day or the next day.
DELIVERY QUOTATIONS MAY BE INCREASED IF:
a) The installers have to collect or deliver the goods above a second floor unless they have agreed to do so in writing;
b) The installers supply extra services at the Customer’s request;
c) The stairs, lifts, or doorways at which the installers must uplift or deliver the Customer’s goods are inadequate for easy delivery or the road or approach are unsuitable for their vehicles unless the Customer advised us in writing of these problems before we prepared the quotation;
d) The room is not cleared for delivery to take place.
SHIPPING TIMES:
All products are manufactured in Poland and shipped here. There are two ways in which we deliver:
1. We stock a few items here in our UAE warehouse. For these, in-stock items, we offer delivery within 3-5 business days from the date of purchase
2. We ship a few items from Poland upon purchase. This process usually takes up to 90 days. Hence, we offer delivery for 'pre-book', 'pre-order', and 'not-in-stock' items within 90 days from the date of purchase.
Transit time is on business days (excludes Saturdays, Sundays, and Public Holidays). Please allow additional time for orders shipping outside the main city centers. Delivery hours are between Monday to Friday from 9 am to 6 pm.
Please note that orders are only placed once we have received confirmation of your payment and the payment has cleared. We only accept online payments made through our website and in-store.
voxfurniture.ae assumes no liability for orders shipped to incomplete or incorrect shipping addresses supplied by the customer. Any additional fees for such orders will be the responsibility of the customer. If a package is refused upon delivery, the customer will be responsible for all shipping charges incurred for the return of the item. Charges will be applied to any refund due to refusal.